About

Company Information

FA Australia is 100% family owned and operated. From humble family beginnings in 2009, we have worked towards our dream of bringing a comprehensive electrical and HVAC-R business to the Australian building industry.

We continually strive to expand our network of suppliers and stores, as well as develop innovative trade solutions, so that we can progressively accommodate every client’s needs.

We have now successfully extended our product range to include: 

• Heating, Ventilation, Air Conditioning and Refrigeration
• Electrical and Data
• Lighting
• Security and Automation
• Audio Visual
• Tools
• Sheet Metal Fabrication
• Spare Parts

We have successfully extended our services to include: 

• Air Conditioning
• Refrigeration
• Mechanical Ventilation

In 2020, we broadened our network of trade stores by partnering with local independent wholesalers. In doing so, we hope to provide our existing and new clients with convenient access to quality products and services at competitive prices, irrespective of the region they are working in.

Our Mission

To provide a comprehensive range of specialist trade products and services to the Australian building industry.

Our Values

Safety

The health and safety of our staff and clients are paramount to us. We will continue to develop and implement procedures to ensure the safety of our stakeholders. We understand that by taking care of our staff members and clients, we are able to develop long term relationships that would benefit all parties.

Service

From providing product advice, quotations and sales assistance to installation, servicing and technical support; we strive to offer our clients unparalleled service in all aspects of their projects. We endeavour to ensure our clients are informed and satisfied at all times.

Quality

The quality of the products we supply, and the workmanship we provide are paramount. We choose to only stock the major brands in the market, all in compliance with Australian Standards. We also continue to develop and implement checks and audits on products, workmanship and customer service to provide our clients and end users peace of mind once projects are completed.

Integrity

Trust and loyalty are embedded in our business and our team. We have developed and maintained strong relationships with our suppliers in order to provide competitive pricing and service to our clients. We value our clients and appreciate hearing how we can further improve our product and services range and business.

Trade Centre

FA Australia Trade Centre was established to provide our trade clients with a diverse range of specialist trade products at competitive prices, all under one roof. Operating on over 2000m² of warehouse space and with further plans of expansion, we endeavour to meet the needs of our clients. We will not hesitate to source a product outside of our normal trade range. 

Our Trade Centre’s multidisciplinary team are equipped with a wealth of knowledge and experience to assist our clients in developing the best solution for their projects. Our team are able to assist with product and sales advice, technical support and after sales service so that projects are compliant, functional and within budget.

Our Partners

Over the years, our trade clients have asked whether FA Australia’s extensive product ranges and competitive pricing could be readily available in other areas of Sydney.

Therefore, in 2020, we began to broaden our network of trade stores by partnering with local independent wholesalers. In doing so, we hope to provide our new and existing clients with convenient access to our competitively priced products and services irrespective of the region they are working in.

Our partners have access to the same stock and brands integral to FA Australia. However, being local and independent to the region they operate in, our partners better understand the needs of their local trade clients and hence tailor their stock according to their needs. Our partners will continue to build on the same values embedded in FA Australia, ensuring a long term relationship with all clients.

We hope that together with our partners, we are able to provide our clients with the convenience and assurance that if they have forgotten something they will be in close proximity to a supplier that will look after them.